Mojo Helpdesk

About the Mojo Helpdesk Q Applet

The Mojo Helpdesk Q Applet will display a notification when a new ticket comes in on Mojo Helpdesk and needs to be assigned, if a ticket has been assigned to you, or if there has been an update on assigned tickets. Configure the applet to display a blinking RGB notification, color change, color cycle, or breathe effect on the key selected to see if there is new ticket activity. 

About Mojo Helpdesk

Mojo is an all-in-one helpdesk software used to create, review, and track all tasks related to ticket management. It’s a cloud-based system highly scalable for all types of businesses, primarily used for customer support and handling internal support issues. It warns managers in product domains or agents of new updates on tickets.

Mojo Helpdesk Features

Numerous features make Mojo helpdesk reliable and straightforward to use that is easy to deploy across an organization.

• Ticket portal: Create, and update tickets or search previously created tickets.
• Round robin assignments: It provides a Round-robin method to assign tickets automatically.
• Time tracking: Track time spent on specific parts of tickets and bill accordingly.
• Knowledge base: A built-in knowledge base allows for the creation of knowledge base articles to provide information for customers or staff members. 

Mojo Helpdesk Takeaway

With over 2 million happy users, Mojo Helpdesk is an excellent, low-cost customer support SaaS application for any sized business, non-profit, government, or educational institution. With tons of features, it provides an end-to-end solution for customer service and support. The Mojo Helpdesk Q Applet is the perfect addition to a Q keyboard for those who use Mojo Helpdesk. With this applet there is no need to monitor your email, simply look down at your keyboard to see if a ticket has been updated, needs to be addressed, or assigned.